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Published: November 21, 2017

Pilgrims is pleased to announce the launch of a new security risk management software system, Pilgrims HawkSight. The new system has been developed in partnership with industry-leading and award-winning security risk management software developer, HawkSight SRM.

Pilgrims HawkSight delivers significant savings in the time and resource needed to assess risk and to determine solutions, minimising inefficiencies and repetition, and speeding up accurate decision making. It has the distinct advantage of keeping risk assessments and associated risk matrices and registers constantly up-to-date against changing threats, vulnerabilities, risk appetites, commercial imperatives, or personal circumstances. The process manages security risk wherever the risk applies, for example, staff and third-party safety, sites, journeys, travel destinations, enterprise level or local projects, business impact analyses, persons at special risk of harm, home security, critical assets including equipment and IT systems, cash and valuables holdings, and more.

HawkSight won Risk Management Product of the Year at the 2016 Insurance Sector CIR Awards. It is compliant with international risk standard ISO 31000, giving highly important reassurance to a client’s directorate, auditors, insurers, stakeholders and departments responsible for finance, enterprise risk, compliance, HSSE, HR, travel, facilities and property, that the measures taken to manage security are backed by strong, proper and auditable process.

Pilgrims HawkSight has already been deployed into or on behalf of our clients; for example, with The British Council in Nigeria, and with an international enterprise in London in its Global Security Operations Centre and Travel Organisation and as a risk assessment tool for its many sites across the UK.

The product provides a variety of security data feeds, some generic and global, and others which can be bespoke to a client, a sector or a country. Data is stored in a dynamic and editable database, which the software analyses in order to assess the various components of risk and to propose mitigating solutions. It eliminates unwieldy, paper or spreadsheet based authorisation procedures without losing the benefits of human intuition and oversight. The client’s security management staff can hold the software and manage the process, or the function can be wholly or partly taken on by Pilgrims itself. Either way, the system is backed by comprehensive but easy to absorb training.

Pilgrims CEO and founder Bill Freear said “Our company’s relationship with HawkSight began after we commissioned CEO Paul Mercer to provide specialist consultancy to a client operating in a highly complex environment, during which he demonstrated the HawkSight software. We, and the client, were impressed; it was clear to us that his product was the answer to a long standing and unfulfilled demand in our industry for an end-to-end security risk management product that was compliant with best practice and was efficient and straightforward to use. Paul and I saw risk management in the same light. Our clients represent a variety of sectors and operate around the world, including in the most challenging or hostile places. We both recognised that his high-quality software would merge easily with our reputation as a high quality, global security risk management company, to create a world-beating solution. This partnership is a really good fit.”

“The marriage of HawkSight Software with the international pedigree of Pilgrims allows us to draw on the knowledge of experts in every high-risk scenario around the world, producing and authorising risk mitigation procedures in real time”, says Paul Mercer. “Where previously each developing threat required the production and authorisation of new sets of risk assessment and mitigation documents, which could take days or weeks, this software achieves this within minutes. It is empowering organisations to bring their security risk process further in-house with the added benefits of improved understanding and internal collaboration. Critically, it is enabling security risk to be quantified in financial terms, giving organisations the ability to develop more cost-effective security risk management strategies and improved outcomes.”

While the system was designed primarily for security use, it can also manage commercial and associated risks.