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Published: August 11, 2017

Pilgrims recent Emergency Preparedness event and Open Day proved a huge success in highlighting key elements to consider when planning your response to an emergency incident: unfortunately, a real possibility in today’s environment.

Seminars and realistic scenarios were played out in the Academy’s state-of-the-art, 45,000 sq ft facility, complete with realistic settings, such as a collapsed building and a 'major incident' street. The use of actors, as well as the involvement of the Surrey Fire Service, added to the realism. Topics covered related to risk management, health and safety and staff training. Every aspect helped to demonstrate what organisations can do to mitigate risks, keep staff and customers safe and business operations running. Sessions helped show how staff can be trained to handle the aftermath of an emergency, increasing their chances of survival and reducing the risk of harm to themselves, their colleagues, customers and members of the public who may become involved.

The event was attended by around 40 delegates with responsibilities in security, health and safety, HR and facilities management.

Key areas for learning included:
• What to do in the event of a large-scale emergency
• Increasing urban safety awareness within your team
• A system of support covering staff awareness and training
• Integrating personal safety and enhanced first aid

Pilgrims COO, David Freear, said: “Pilgrims has been helping clients to mitigate the risks they face for over two decades. Now, supported by specialist partners, such as NDC Global whose courses lead to a range of certification including ISO standards, fire risk management and health and safety at work qualifications, we are able to offer an extremely comprehensive package of training options.

Key skills, knowledge and the confidence they bring can make the difference between a strong and stable response to a disaster or complete chaos. Sadly, in today’s world, it is vital that every organisation considers what it needs to do to be ready for a serious and unpredictable event. Never has this mattered more than it does now.”

The session was run at Pilgrims’ Academy, in Redhill, Surrey, with the support of Surrey Fire and Rescue Services who utilised the event as part of their emergency preparedness training.

For more information on the Pilgrims Academy and the range of training on offer, visit our new website:

For further details on what you can do to prepare for large scale emergencies, contact